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What is your return policy?
We guarantee against manufacturers' defects for 21 days from the date of the
delivery.
Products with Manufacturer Warranties which exceed 21 days, may be returned directly
to the manufacturer according to their instructions.
All returns/exchanges must be made within 21 days of receipt of the merchandise.
Merchandise must be in original factory condition, and must include all original
packaging materials, warranty cards, manuals and accessories.
Unwanted products may be returned with prior authorization only
within 21 days from receipt of products! All returned merchandise
will be reimbursed for the original purchase price less shipping & handling and
must have a Return Merchandise Authorization number (RMA#). Unwanted product returns
will be subject to a 20% restocking fee.
REFUSED DELIVERY: Customers
will be responsible for all charges associated with shipping and handling. Once
the merchandise is returned to our warehouse, credit will be issued for the original
purchase price less shipping and handling.
All reimbursements are done in the form of company credit which can be used towards
new orders.
Please note: We have NO RETURN policy on all
cell phones and cell phone accessories.
Are your products new or factory reconditioned?
If the item is factory reconditioned you will see (R) next to the model number.
If there is no (R) next to the model number the product is brand new. Products that
are reconditioned by the manufacturer have been tested to meet quality specifications,
some items come with 90 days manufacturer's warranty. The warranty is serviced direct.
How long does it take to process and ship
orders?
All orders are processed and shipped within 1 to 2 business days.
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